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| PRODUCTS |
Three core issues of FIER Automotive Retail:
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FIER Automotive Retail can guide your company trough the start and the implementation of business Development processes. For automotive retail companies accompany projects from the process of strategy definition trough implementation and control. A short overview of the issues that are dealt with in this process:
- A management kick-off meeting
- Internal and external analysis by both FIER and the company management
- Business development session
- Elaboration and analysis of the core issues by FIER
- Discussion and draw up of the core implementation steps
- Actual implementation and evaluation
Advantages of FIER guiding your company trough this process:
- Management team members are solely focused on content. FIER deals with process management, streamlining and analysis of the results and time management.
- In the guiding process FIER helps the managers in selecting and choosing several strategic possibilities for their company. Through this process the management team gets the chance to analyse external and internal developments in short time to make the right choices for business development.
- In this process of selecting the relevant developments and choosing the strategic issues there is clearness and in the management team about the choices.
For more information on Business Development processes, please contact Edwin Bestebreurtje (+31 (0)6 – 13105753, ebestebreurtje@fier.net). |
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Another core issue for FIER is Used Car Management. As a result of development in the automotive retail industry a healthy and financially viable approach of used cars is of paramount importance for many car retailers. Activities of FIER vary from the implementation of used car programs to the support of national sales companies and dealerships in analysing and improving the profitability of their used car practice. For this a specific methodology has been developed that already proved its effectiveness in many cases in Europe. A short overview of the issues that are dealt with in this process:
- A profound business planning, secured in the entire organisation
- Analysis of present stock, potential margin of the stock and possible improvement measures.
- Presentation in and around the dealership and the use of promotion mix.
- Organisation of internal processes (from vehicle evaluation trough refurbishment and sales process)
- Human resources (remuneration, incentives, knowledge management etc.)
For more information on Used Car Management, please contact Pieter Libberecht (+31 (0)6 – 20424950, plibberecht@fier.net) |
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The implementation and maintenance of an effective quality management system is a growing challenge for many automotive retailers. FIER has broad experience in assisting companies in this field. For several players FIER develops, organises and executes quality audits and mystery shopping events for sales and after sales. Key in this is a useful translation of quality goals and criteria to the working environment and vice versa.
For more information on Quality Management, please contact Edwin Bestebreurtje (+31 (0)6 – 13105753, ebestebreurtje@fier.net). |
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